Zb1 Privacy Policy – User Information Protection

This Privacy Policy explains how zb1 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Last Updated: 1 January 2026

1. Information We Collect

Zb1 collects various types of information when you register and use our platform. This information is necessary for us to provide a secure, seamless, and personalised experience for users in Malaysia.

Account Information

During registration, we collect your full name, email address, phone number, date of birth, and identification details required for account verification. This information is used to verify your identity and ensure your account is legitimate.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect details of the payment methods you use, including information related to FPX, DuitNow, and e-wallets. We do not store your full card numbers or online banking passwords.

Device & Browser Information

We automatically collect technical information such as your IP address, browser type, device operating system, screen resolution, and language settings. This data helps us optimise the platform experience for your mobile device.

Usage Data

We record in-platform activity such as games played, session duration, betting records, and interactions with platform features. This data is used for security purposes, fraud prevention, and service improvement.

2. How We Use Your Information

All information collected by zb1 is used solely for legitimate purposes necessary to operate the platform. We do not sell or rent your personal information to any third party for marketing purposes.

Account Verification & Security: Verifying your identity, preventing fraud, and ensuring the security of your account and MYR financial transactions.
Payment Processing: Securely processing deposits, withdrawals, and other financial transactions via supported local payment methods.
Service Improvement: Analysing usage patterns to improve platform functionality, the Bahasa Malaysia interface, and the mobile experience.
Communications: Sending important notifications related to your account, draw results, security updates, and relevant service information.
Legal Compliance: Complying with applicable legal and regulatory requirements in Malaysia, including anti-money laundering obligations.

3. Cookies & Tracking

The zb1 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.

We use several types of cookies:

Essential Cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled.
Performance Cookies: Collects anonymised data on how users interact with the platform to help us improve performance and page load speeds.
Functional Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time you visit.

You can manage your cookie preferences through your web browser. However, disabling certain cookies may affect platform functionality. By continuing to use the zb1 platform, you consent to the use of cookies as described here.

4. Data Storage, Security & Sharing

Data Security

Zb1 implements robust technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our servers is protected by SSL/TLS encryption.

Your password is stored in hashed form and cannot be read by any of our staff. Access to user data is granted only to personnel who require it to perform their duties.

Third-Party Sharing

Zb1 does not share your personal information with third parties for marketing or commercial purposes. We only share information in the following circumstances:

Payment processors required to carry out financial transactions in MYR on your behalf.
Regulatory authorities or law enforcement agencies when required under applicable Malaysian law.
Technical service providers bound by strict confidentiality agreements in the course of platform operations.

How long we retain your data depends on service requirements and legal obligations. Active account information is kept for as long as your account remains active. Financial transaction records are retained for the period prescribed by applicable laws in Malaysia.

5. Your Rights & How to Contact Us

User Rights

As a zb1 platform user, you have certain rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification: You can request corrections to any inaccurate or outdated information through your account settings.
Right to Erasure: Under certain circumstances, you may request the deletion of your personal information. Such requests are subject to our legal obligations to retain specific records.
Right to Restrict Processing: You may request that we restrict the processing of your information under certain circumstances provided for by law.

Changes to This Privacy Policy

Zb1 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. You will be notified of any significant changes via in-platform notifications or email. The date of the last update is shown at the top of this page.

Contact Us

If you have any questions, concerns, or wish to exercise your data privacy rights, please reach out to our team:

Email: [email protected]

You may also refer to our FAQ page us for answers to general enquiries about your account and data.